Please find below for frequently asked questions.
If you have any questions that are not covered below, please contact us via the inquiry page.

What are the check-in and check-out times?

Check-in is at 2pm and check-out is at 11am.

What amenities are available in the rooms?

The guest rooms are equipped with high-speed internet access (Wi-Fi) / air purifier with humidifier / trouser press / washlet toilet / TV / refrigerator / hair dryer / electric kettle / nightwear / bath towels & hand towels / shampoo / conditioner / body soap / soap / toothbrush / terry slippers (disposable) / razor / shower cap / brush / deodorant / tea bags (sencha and hocha).

Do you have non-smoking rooms?

Yes, we do have them available. Please let us know when you make your reservation.

Luggage storage before check-in and after check-out


We will store your luggage for you whether you have left it before check-in or after check-out. Please let us know at the front desk.


* Valuables will be kept in the valuables storage locker next to the front desk.
*There are some items that we cannot accept, such as fragile items.

I would like to send my luggage in advance by courier service.

Please clearly indicate the date of your stay and the names of the guests staying, and send it to the address below.

〒660-0881
2-7-1, Showa-dori, Amagasaki, Hyogo 660-0881, Japan
Miyako Hotel Amagasaki

About humidifiers

We have them available in all rooms.

Please tell me your internet environment.

High-speed Internet service (Wi-Fi) is available in all rooms.

Is there a convenience store in the building? Also, do they sell alcohol and tobacco?

There is no convenience store in the building, but there is one just to the east of the hotel, where you can buy alcohol and tobacco.

About Kansai Airport Limousine Bus

The nearest bus stop is Hanshin Amagasaki Station (about a 7-minute walk). The journey takes 55 minutes.

What kind of items are available for rental?

We provide a desk lamp, iron, ironing board, etc. Please contact us for more information.

Is there a DVD player?

We have DVD players available for rental. Please let us know if you would like to use one.

Do you have baby cots or baby beds?

We provide baby cots free of charge for children under 6 months of age. However, as the number is limited, please let us know as soon as possible if you wish to use one.

Can I send luggage from the hotel?

Please contact the front desk.

What is the price if I stay with a child?

There is no accommodation fee if you share a bed with your child. Children using a bed will be charged the same rate as an adult.

Can I pay by credit card?

Yes, you can. Please ask our staff for more information.

Are there any restaurants with private rooms? Are there any room charges?

Chinese restaurant "Shisen" has 3 private rooms that can accommodate up to 20 people. Restaurant "Azalea" has 2 private rooms, and Japanese restaurant "Tsunokuni" has 3 Japanese Japanese Room rooms, 3 Western-style rooms, and 4 semi-private rooms. Please contact us for details such as room rates.

Can I pay by credit card?

Yes, you can. Please ask our staff for more information.

Can I have ingredients that I can't eat due to allergies or other reasons removed?

We will do our best to accommodate your requests, but please contact us in advance.

Do you have restaurant dinner vouchers (meal tickets) available as gifts?

Yes, please contact us for more information.

What parking services are available?

Guests who dine in the restaurant can enjoy complimentary parking for up to three hours.

Which restaurant can I have breakfast at?

Available at the restaurant "Azalea".

Are there any places where we can hold engagement ceremonies and family meetings?

These will be provided in banquet halls and restaurants. Please contact us for more details.

How many people can use the venue for a wedding ceremony?

We accept reservations for 2 or more people.

Can I bring in costumes?

Yes, you can bring it in. However, a separate storage fee will be charged.

Is it possible to have just the ceremony?

We handle plans for wedding ceremonies only. Please feel free to contact us.

Are there any parking discounts available for those attending a wedding?

Attendees will receive a 5-hour parking discount, so please ask a staff member for assistance.

Can I pay by credit card?

Yes, please contact our staff for more information.

If I am attending a wedding, can I have my hair done on the day?

Hair styling for guests can be done at the beauty salon on the 3rd floor of the hotel.

Parking

The hotel parking lot has 118 parking spaces on the first basement floor.
The fees are as follows:
[Guests staying at the hotel]...It is 500 yen per car per night from check-in time on the day of arrival to check-out. Please present your parking ticket at the front desk when you check in. Regardless of whether you are staying with us, you will need your parking ticket every time you leave the parking lot. Please bring it to the front desk each time you leave the parking lot. Before check-in and after check-out, an additional fee of 300 yen will be charged per 30 minutes.
[Guests using the restaurant]...It is free for up to 3 hours.
[Banquet guests]...Free for up to 5 hours.
[General customers]… 300 yen for 30 minutes.
In either case, if the discount time is exceeded, an additional ¥300 will be charged for every 30 minutes.
The ceiling height of the indoor parking lot is 2.1m. Please note that the parking lot may be full.

Are there wheelchair accessible toilets?

Available on the first floor.

Do you have gift certificates available?

We sell gift certificates of ¥1,000 and ¥5,000. Please ask at the front desk when purchasing.

Can I get my kimono dressed at the beauty salon?

Yes, we can. Please contact us for information on prices, etc.

Can I pay by credit card?

Yes, you can. Please ask our staff for more information.

Please tell me about buses departing from and arriving at Kansai International Airport.

The nearest bus stop is Hanshin Amagasaki Station (about a 7-minute walk). The journey takes 55 minutes.

Is there a convenience store in the building? Also, do they sell alcohol and tobacco?

There is no convenience store in the building, but there is one just to the east of the hotel, where you can buy alcohol and tobacco.

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