We would like to express our sincere gratitude for your continued patronage of Miyako Hotels & Resorts.

Our company began in 1890 (Meiji 23) with the opening of Yoshimizuen, and in 1900 changed its name to Miyako Hotel(now The Westin Miyako Kyoto). From there, we began our history as a hotel, and have since grown into one of Japan's leading hotel groups, with 24 properties both domestically and internationally, totaling over 6,000 rooms.

We have developed the Miyako Brand to meet the diverse needs of our customers, from urban casual service hotels to luxury resort hotels. We pursue the "tradition and peace of mind" and "high quality and hospitality" that have been handed down for 130 years, providing our customers with "heartwarming experiences born from delicate consideration and cultivated elegance."
In recent years, the environment surrounding the hotel and inn industry has changed rapidly, and it is necessary for us to respond appropriately to these changes. Miyako City Osaka Hommachi has opened the first pre- and post-natal care hotel in Osaka city, and Sheraton Miyako Hotel Tokyo has opened the service office "Grand Office Shirokane." In addition to traditional accommodation services, we will respond to the diverse needs of our customers by enhancing services that take advantage of the unique features of our hotel facilities.

At the same time, we aim to create a company that is "easy to work in and rewarding" for our employees, which will contribute to improving employee motivation, increase loyalty to the company, and lead to the provision of hospitality that exceeds customer expectations.

As part of our corporate philosophy, we aim to become "one of Japan's leading hotel chains with an international reputation," and we will continue to take on new challenges with an eye toward expanding the Miyako brand globally.
President and CEO Shigenobu Oya

Miyako Hotels & Resorts Reservation Center
0120-333-001

【business hours】
9:00am-5:00pm
(Open only on weekdays, closed on weekends, holidays and the New Year holidays)

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