Corporate Philosophy
We adhere to five principles in order to contribute to society and become a trusted company.
- We aim to become one of Japan's leading hotel and inn chains that is recognized internationally.
- By creating and developing a "culture of gathering" through our corporate activities, we aim to enrich people's lives.
- We will comply with laws and regulations, uphold high ethical standards, and conduct honest and fair corporate activities.
- We aim to be a company that respects each and every employee and where they can experience the joy of working.
- Based on the spirit of hospitality we have cultivated over many years, we will continue to meet the further demands of our customers.
Service Policy
All of our employees will provide sincerest service to ensure the satisfaction of all our customers.
- We aim to be a safe and clean hotel and inn in order to protect the lives and property of our guests.
- We strive to improve every day to meet the changes in society and the needs of our customers.
- All employees, regardless of department, will respond to customer requests.
- Each employee strives to acquire high-level knowledge and skills.
- We treat each other with respect and courtesy, not only with our customers but also with our fellow employees.
Legal and Ethical Policy
We, the officers and employees, will fully understand and strive to comply with the policy regarding strict adherence to laws, regulations and corporate ethics.
Furthermore, all executives and other responsible personnel in the organization will take the lead in implementing legal and ethical policies and will always strive to improve the company's internal systems.
Furthermore, all executives and other responsible personnel in the organization will take the lead in implementing legal and ethical policies and will always strive to improve the company's internal systems.
- Thorough compliance with laws and regulations
- Thorough safety and hygiene management
- Prohibition of Harassment
- Non-Discrimination
- Strict information management
- Refusal to associate with antisocial forces
- Appropriate handling of company assets
- Moderation in entertainment and gift-giving
- Fair business relationships
- Appropriate handling of intellectual property
Code of Conduct
We fully understand the "Service Policy" and "Legal and Ethical Policy" and
- We will stand in the position of our guests and provide the best products and service they are looking for.
- We protect our customers' lives and property.
- In addition to complying with laws and regulations, we maintain high ethics and act sincerely.
- We contribute to the development of local communities as good corporate citizens.
- We take safety and health management seriously.
- We strive to increase corporate value through continuous management innovation.
- We will disclose information in a timely and appropriate manner to ensure management transparency.
- We respect the individuality of each employee and strive to create a bright and smiling workplace.
- We will strive to conserve energy and resources and work to protect the environment.
