There are special benefits that can only be obtained at Hotel Kintetsu Universal City!

Hotel Kintetsu Universal City is the official hotel of Universal Studios Japan.
We will introduce the services that only an official hotel can offer, as well as the benefits that are only available at Hotel Kintetsu Universal City.

Ticket Holder 2025

All guests staying at the hotel will receive a gift of Universal Studios Japan and Hotel Kintetsu Universal City collaboration merchandise.
An original ticket holder from the park's popular character, Sesame Street™, that can only be obtained here!
You can store studio passes, cards, and more in it, making it a great addition to the park!
They're all so cute, and are sure to make your special time at the park even more enjoyable★

For stays from Tuesday, April 1, 2025 to Tuesday, March 31, 2026 *Tentative

■What's more, if you wear the original ticket holder during your stay, something wonderful might happen when you go to Hotel Kintetsu Universal City or Universal CityWalk Osaka...?!

  • Limited to one per person per stay (multiple nights count as one stay). Children sharing existing beds are not eligible.
  • You cannot choose the type (design)
  • The contents and period of the gift may change without notice.
  • Image is for illustrative purposes only

Ticket Counter

You can buy tickets at the hotel!

Guests staying at the hotel can purchase Universal Studios Japan Studio Passes and Universal Express Passes, which do not need to be redeemed at the park ticket booth.

Location Hotel 3rd floor ticket counter
Business Hours 6:30-21:00
*Business hours are subject to change.
  • Available for purchase at the hotel only for staying guests.
  • Depending on the type of ticket and the issuing travel agency, it may not be possible to redeem the ticket.
  • "Universal Express Pass" is not available for advance reservation sales.
  • Tickets will be sold from 15:00 on the day before the day of use if there is stock.
  • If tickets are sold out in advance via the park's online ticket store, etc., they will not be available for purchase at the hotel.
  • Ticket types and sales times are subject to change without notice.
Universal Studios Store

A wide selection of popular items perfect for souvenirs!

If you go to the park-run store in the hotel,
You can shop at your leisure and enjoy the park without having to carry anything!

  • Depending on the season, we also carry other recommended products.
  • Please note that sales are limited. We apologize if the item is out of stock.
Entrance photo spot
entrance

Park characters will welcome you at the hotel entrance!

The same excitement you experienced at the park!
At the entrance, you will be greeted by Universal Studios Japan's popular characters from Sesame Street™.
The exciting "hotel time" you spend together is sure to be filled with smiles.
How about taking a commemorative photo together?

■Collaboration with Universal Studios Japan
We also recommend the floors and rooms where you can meet Sesame Street™ characters ☆
★Universal Exciting Lucky Floor ★Universal Exciting Happy Floor

  • Image is for illustrative purposes only

3F Renewal Photo Spot

All the Sesame Street™ characters are gathered in the lobby!

Join Universal Studios Japan's popular characters from Sesame Street™ and
Take a memorable photo at a special photo spot.
Also pay attention to the decorations that change with the seasons!

■Collaboration with Universal Studios Japan
We also recommend the floors and rooms where you can meet Sesame Street™ characters ☆
★Universal Exciting Lucky Floor ★Universal Exciting Happy Floor

  • Image is for illustrative purposes only

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