Warm, friendly and inviting ambiance

The hotel parking lot is available for 2,000 yen per car per night (from 1:00 pm on the day of arrival to 12:00 noon on the day of departure).
For more information, please see "Parking Information" .
Please note that we do not accept reservations for parking. Parking will be on a first-come, first-served basis, and parking may be full, so we ask that you please use public transportation where possible.

There is no parking space for buses. Up to 5 buses can be parked at the main entrance for boarding and disembarking only.

There is a barrier-free restroom on the 1st floor of the main building.

We are selling gift certificates of ￥1,000 and ￥5,000. Please ask at the front desk when purchasing.

We do lend out chargers for some models, but the number is limited. Please contact us for more information.

We accept credit cards such as JCB, VISA, MasterCard, AMEX, Diners, DC and UC.

There is no such facility in the building.
Please use the Kintetsu Miyakomichi shopping arcade located across Hachijo-dori Street from the hotel, and the nearest Seven-Eleven Kyoto Station Hachijoguchi store.
We apologize for any inconvenience this may cause and appreciate your understanding.

Sorry, but there is no such facility in the building.

Located on the 1st and B1st floors of the main building.

Check-in is at 2:00pm and check-out is at 11:00am.
*May vary depending on the plan.

There is no time limit, but if we do not hear from you by 11:00pm, your reservation may be cancelled. Thank you for your understanding.

We will store your luggage for free before check-in or after check-out. Please bring it to the cloakroom next to the front desk on the first floor of the main building.
* Valuables will be kept at the front desk.
*There are some items that we cannot accept, such as fragile items.

Please clearly indicate the date of your stay and the names of the guests staying, and send it to the address below.
Address: 17 Nishikujoinmachi, Minami-ku, Kyoto 601-8412, Japan. Attention: Miyako Hotel Kyoto Hachijo Desk. Tel. +81-75-661-7111(Main)
*Only prepaid items can be received. Cash on delivery and COD are not accepted.

A special counter is available in the front lobby from 7:30am to 12:00pm, and at other times you can use the cloakroom next to the front desk. Please note that the only courier service available is JP Japan Post's "Yu-Pack." (Only the return trip of the round-trip flight can be delivered by Kuroneko Yamato.)

The rooms are equipped with a hair dryer, refrigerator, kettle pot, slippers, shampoo, conditioner, body soap, face and hand soap, brush, shaving set, toothbrush set, bath towel, face towel and hand towel. In addition, yukata or pajamas are provided on the Main Building Standard Floor, and pajamas are provided on the South Wing and the Main Building Premium Floor.
Please see the room list page .

Yukata or pajamas are provided on the Main Building Standard Floor, and pajamas are provided on the South Wing and Main Building Premium Floor. The pajamas are long shirt-type (approximately 120 cm) and do not include pants.

Yukata are available in three sizes: M, S (10cm shorter than M), and L (10cm longer than M). Pajamas are available in three sizes: M, S (10cm shorter than M), and children's (75cm length). Please let us know if you would like one.

All rooms are equipped with air purifiers with humidifier function.
If you would like to borrow additional equipment, please contact us as soon as possible as numbers are limited.

We provide a desk lamp, DVD (Blu-ray OK) player, iron/ironing board (hourly charge), blankets, etc. Please contact us for more details.

All rooms in both the main building and the South Wing are equipped with free Wi-Fi. LAN cables are also provided in the rooms, so wired Internet connections are also possible. Please note that we do not lend out computers.

Children up to 6th grade of elementary school may share a bed with their parents for free, up to one child per bed.
Children sharing a bed will be charged the same rate as an adult, regardless of age.

We have baby cots available for babies under 6 months old. They are free of charge, but we have a limited number, so please let us know as soon as possible if you would like to use one.
For children 6 months or older, we are unable to provide baby cots for safety reasons. Therefore, children will need to sleep in the same bed as adults, or will be charged the same rate as adults if they use a separate bed.

In addition to general broadcasts (NHK, NHK Educational, Mainichi Broadcasting System, Asahi Broadcasting, Kansai TV, Yomiuri TV, KBS Kyoto), you can also watch NHK-BS1, NHK-BS2, and overseas channels (CNNJ/CCTV/PHONEX/KBS WORLD).
TV Channel Information

There is one pair of beds available on each floor in both the Main Building and South Wing(14 pairs in total). Please contact us in advance if you require one. Please note that we may not be able to accommodate your request depending on the room type you have reserved.

Sorry, but this is not available at our hotel.

We accept credit cards such as JCB, VISA, MasterCard, AMEX, Diners, DC, and UC. We also accept China UnionPay cards.

There is no specific dress code in the lobby, but we ask that you refrain from leaving your guest room wearing a yukata, pajamas, or slippers.

There is a drink and alcohol vending machine and an ice machine on each guest room floor.
There is also a drink and alcohol vending machine corner on the first floor of the South Wing.

There is no such facility in the building.
Please use the Kintetsu Miyakomichi shopping arcade located across Hachijo-dori Street from the hotel, and the nearest Seven-Eleven Kyoto Station Hachijoguchi store.
We apologize for any inconvenience this may cause and appreciate your understanding.

Unfortunately, our hotel does not provide laundry facilities. Please feel free to use our paid laundry service .

Located on the 1st and B1st floors of the main building.

We do not carry this item.
Tickets can be purchased at city bus and subway information desks and offices .

All restaurants are non-smoking throughout the day. If you wish to smoke, please use the smoking room in the front lobby on the first floor.

Chinese restaurant "Shisen" has 4 private rooms that can accommodate 4 to 26 people. Please see this page for details.

We accept credit cards such as JCB, VISA, MasterCard, AMEX, Diners, DC and UC.

We will do our best to accommodate your requests, but please contact the store you wish to use in advance.

We sell gift checks that can be used in the building. There are two types: ¥1,000 and ¥5,000. Please contact us for more information.

We will issue a service coupon according to the amount of your purchase (excluding the bar "LAGOON" and the "Beer Garden (open in summer)"). If you spend more than 2,000 yen, you can use the facility for free for up to 2 hours, and if you spend more than 3,000 yen, you can use the facility for free for up to 3 hours.

Please refer to this page .

Unfortunately, we do not accept reservations for breakfast. Please note that if the restaurant is fully booked, you will have to wait.

Course meals are basically served individually, in the same way as Western-style courses. A la carte dishes are generally served on individual plates, and then the staff helps to separate them. Please contact us for more details.

Please refer to this page .

These will be provided in banquet halls and restaurants. Please contact us for more details.

We accept reservations for 6 or more people.

Yes, you can bring it in. However, a separate storage fee will be charged.

Unfortunately, we do not accept reservations for wedding ceremonies only.

A 4-hour parking service voucher will be available at the banquet reception counter, so please ask.

VISA, DC, UC, and UFJ are accepted. JCB is only available for purchases of 300,000 yen or more, and Diners is only available for purchases of 500,000 yen or more.

There are no showers, but changing rooms are available.

Yes, we can prepare one for you. Please apply before the day you wish to use the facility.
Prices start from 5,000 yen (excluding tax).

Please consult us in advance during the meeting.
We will do our best to accommodate you by substituting other ingredients.

We offer special rates for guests. We also check room availability, so please feel free to contact our staff for more information.

The facility is equipped with wheelchairs, bath chairs, non-slip mats for the bathroom, and indoor signaling devices (for communicating information about visitors, telephone calls, emergency notifications, etc.).

They are installed in various places throughout the building.

Yes, it is possible.

If you require, we will show you to your room and explain the facilities and other details.

Yes, that is possible. Please ask a member of staff.

Yes, it is possible. Please let our staff know in advance when making your reservation.

Located in the lobby on the first floor of the main building.

Yes, we do have them available. If you require one, please enquire at the time of booking.

We have 5 parking spaces available. If you would like to use one, please contact us in advance to ensure smooth use.
For more information, please see "Parking Information" .

Available in both the Main Building and the South Wing.

Yes, it is possible.

Please ask a member of staff for guidance.

There is an automatic door at the main entrance. It is over 80cm wide.

Both are over 120cm wide.

We have it available.

There is a step in the bathroom except in the Universal Room. If you would like a temporary ramp installed, please contact us.

It's approximately 45 cm.