Scope of Application
Article1. Contracts for Accommodation and related agreements to be entered between this Hotel and the Guest shall be subject to these Terms and Conditions.
Any particulars not provided for herein shall be governed by laws and regulations and/or generally accepted practices.
2. In the case when the Hotels has entered into a special contract with the Guest insofar as such a special contract does not violate laws and regulations and generally accepted practices, notwithstanding the preceding paragraph, the special contract shall take precedence over the provisions of these Terms and Conditions.
Application for Accommodation Contracts
Article 2 A person who intends to apply for an Accommodation Contract with our Hotel must provide our Hotel with the following particulars:
(1) Name of guest (2) Date of stay and expected arrival time (3) Accommodation fee (in principle, based on the Basic Accommodation Fee in Appendix 1)
(4) ①Name of the person making the reservation and his/her contact details ②Name of the person paying the accommodation fees and his/her contact details (5) Any other information deemed necessary by the Hotel. 2 If a Guest requests, during his/her stay, to extend his/her stay beyond the date of accommodation specified in Item 2 of the preceding Paragraph, the Hotel shall treat it as if he/she had made an application for a new Accommodation Contract at the time such request was made.
(1) Name of guest (2) Date of stay and expected arrival time (3) Accommodation fee (in principle, based on the Basic Accommodation Fee in Appendix 1)
(4) ①Name of the person making the reservation and his/her contact details ②Name of the person paying the accommodation fees and his/her contact details (5) Any other information deemed necessary by the Hotel. 2 If a Guest requests, during his/her stay, to extend his/her stay beyond the date of accommodation specified in Item 2 of the preceding Paragraph, the Hotel shall treat it as if he/she had made an application for a new Accommodation Contract at the time such request was made.
Conclusion of Accommodation Contract, etc.
Article 3 An accommodation contract shall be deemed to have been established when the hotel accepts the application as stipulated in the preceding article. However, this shall not apply when the hotel proves that it has not accepted the application.
2 When an Accommodation Contract has been established in accordance with the provisions of the preceding paragraph, an application fee set by the Hotel, within the limit of the basic accommodation charges for the accommodation period (if it exceeds 3 days, then 3 days), shall be paid by the date designated by the Hotel.
3 The application fee shall first be applied to the accommodation fee finally payable by the Guest, and in the event of the occurrence of a situation to which the provisions of Articles 6 and 18 apply, it shall be applied in the order of penalty charges and compensation, and the remainder, if any, shall be refunded at the time of payment of the fee in accordance with the provisions of Article 12.
4 If the application fee stipulated in Paragraph 2 is not paid by the date specified by the Hotel in accordance with the provisions of the same Paragraph, the Accommodation Contract shall become void. However, this shall only apply if the Hotel has so notified the Guest when specifying the due date for payment of the application fee.
2 When an Accommodation Contract has been established in accordance with the provisions of the preceding paragraph, an application fee set by the Hotel, within the limit of the basic accommodation charges for the accommodation period (if it exceeds 3 days, then 3 days), shall be paid by the date designated by the Hotel.
3 The application fee shall first be applied to the accommodation fee finally payable by the Guest, and in the event of the occurrence of a situation to which the provisions of Articles 6 and 18 apply, it shall be applied in the order of penalty charges and compensation, and the remainder, if any, shall be refunded at the time of payment of the fee in accordance with the provisions of Article 12.
4 If the application fee stipulated in Paragraph 2 is not paid by the date specified by the Hotel in accordance with the provisions of the same Paragraph, the Accommodation Contract shall become void. However, this shall only apply if the Hotel has so notified the Guest when specifying the due date for payment of the application fee.
Special Contracts Requiring No Accommodation Deposit
Article4. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation deposit after the Contract has been concluded as stipulated in the same Paragraph.
2. In the case when the Hotel has not requested the payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of the payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as that the Hotel has accepted a special contract prescribed in the preceding Paragraph.
Refusal of Accommodation Contracts
Article5. The Hotel may not accept the conclusion of an Accommodation Contract under any of the following cases:
(1) When the application for accommodation does not conform with provisions of these and Conditions;
(2) When the Hotel is fully booked and no room is available;
(3) When the Guest seeking accommodation is deemed liable to conduct himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
(4) When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
(5) When the Hotel is requested to assume an unreasonable burden in regard to his accommodation;
(6) When the Hotel is unable to provide accommodation due to natural calamities, dysfunctions of the facilities and/or other unavoidable causes;
(7) The accommodators who is supposed to stay in the hotel puts forward unreasonable complaints and demands, he/she is deemed to be in danger of disturbing the stable order of the hotel.
(8) When the Guest seeking accommodation is consider to be corresponding to the following ①to③.
① Gang group,gang group semiregular members or gang member related persons and other antisocial forces.
② When a corporate body or other organization where gang groups or gang members control business activities.
③ In a corporate body which has persons relevant to gang menber in its board member.
(9) When a person requesting Hotel accommodations, is obviously intoxicated and could cause annoyance to other guests or when a person is behaving in such a manner as to be an annoyance to other guests (The Osaka Prefecture Ordinance).
(10) When a person who intends to stay is clearly deemed to have no payment capacity.
(1) When the application for accommodation does not conform with provisions of these and Conditions;
(2) When the Hotel is fully booked and no room is available;
(3) When the Guest seeking accommodation is deemed liable to conduct himself in a manner that will contravene the laws or act against the public order or good morals in regard to his accommodation;
(4) When the Guest seeking accommodation can be clearly detected as carrying an infectious disease;
(5) When the Hotel is requested to assume an unreasonable burden in regard to his accommodation;
(6) When the Hotel is unable to provide accommodation due to natural calamities, dysfunctions of the facilities and/or other unavoidable causes;
(7) The accommodators who is supposed to stay in the hotel puts forward unreasonable complaints and demands, he/she is deemed to be in danger of disturbing the stable order of the hotel.
(8) When the Guest seeking accommodation is consider to be corresponding to the following ①to③.
① Gang group,gang group semiregular members or gang member related persons and other antisocial forces.
② When a corporate body or other organization where gang groups or gang members control business activities.
③ In a corporate body which has persons relevant to gang menber in its board member.
(9) When a person requesting Hotel accommodations, is obviously intoxicated and could cause annoyance to other guests or when a person is behaving in such a manner as to be an annoyance to other guests (The Osaka Prefecture Ordinance).
(10) When a person who intends to stay is clearly deemed to have no payment capacity.
Right to Cancel Accommodation Contract by the Guest
Article 6 The Guest may cancel the Accommodation Contract by notifying the Hotel.
2 In the event that the Guest cancels the Accommodation Contract in whole or in part due to reasons attributable to the Guest (except in the event that the Hotel has specified a due date for the application fee and requested payment in accordance with the provisions of Article 3, Paragraph 2 and the Guest cancels the Accommodation Contract prior to such payment), the Hotel shall charge a penalty as listed in Attached Table 2. However, in the event that the Hotel has accepted a special contract as set forth in Article 4, Paragraph 1, this shall apply only when the Hotel has notified the Guest of the obligation to pay the penalty when the Guest cancels the Accommodation Contract, in accepting such special contract.
3. If a Guest does not arrive by 8 p.m. on the day of accommodation without contacting the Hotel (or by two hours after the expected time of arrival if the Guest has stated such time in advance), the Hotel may regard the Accommodation Contract as having been cancelled by the Guest and proceed with the matter accordingly.
2 In the event that the Guest cancels the Accommodation Contract in whole or in part due to reasons attributable to the Guest (except in the event that the Hotel has specified a due date for the application fee and requested payment in accordance with the provisions of Article 3, Paragraph 2 and the Guest cancels the Accommodation Contract prior to such payment), the Hotel shall charge a penalty as listed in Attached Table 2. However, in the event that the Hotel has accepted a special contract as set forth in Article 4, Paragraph 1, this shall apply only when the Hotel has notified the Guest of the obligation to pay the penalty when the Guest cancels the Accommodation Contract, in accepting such special contract.
3. If a Guest does not arrive by 8 p.m. on the day of accommodation without contacting the Hotel (or by two hours after the expected time of arrival if the Guest has stated such time in advance), the Hotel may regard the Accommodation Contract as having been cancelled by the Guest and proceed with the matter accordingly.
Right to Cancel Accommodation Contract by the Hotel
Article7. The Hotel may cancel the Accommodation Contract under any of the following cases:
(1) When the Guest is deemed liable to conduct and/or have conducted himself in a manner that will contravene the laws or act against the public order and good morals in regard to his accommodation;
(2) When the Guest can be clearly detected as carrying an infectious disease;
(3) When the Hotel is requested to assume an unreasonable burden in regard to his accommodation;
(4) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure;
(5) When guests are deemed to be disturbing the peaceful order in the hotel, for example, complaining complaints and requests without reasonable reason in the hotel.
(6) When a person requesting Hotel accommodation is obviously intoxicated and could cause annoyance to other guests or when a person is behaving in such a manner as to be an annoyance to other guests (The Osaka Prefecture Ordinance).
(7) When the Guest is clearly considered to be corresponding to the following ①to③.
① Gang group,gang group semiregular members or gang member related persons and other antisocial forces.
② When a corporate body or other organization where gang groups or gang members control business activities.
③ In a corporate body which has persons relevant to gang menber in its board member.
(8) When the Guest does not observe prohibited actions such as smoking in bed, mischief to the firefighting facilities and other prohibitions of the Use Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid the causing of fires).
(9) A staying guest is recognized as a member of or related to known organized crime figures.
(10) When guests are deemed to be disturbing the peaceful order in the hotel, for example, complaining complaints and requests without reasonable
(11) When a person who intends to stay is clearly deemed to have no payment capacity.
2. In the case when the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any of the services in the future during the contractual period which he has not received.
(1) When the Guest is deemed liable to conduct and/or have conducted himself in a manner that will contravene the laws or act against the public order and good morals in regard to his accommodation;
(2) When the Guest can be clearly detected as carrying an infectious disease;
(3) When the Hotel is requested to assume an unreasonable burden in regard to his accommodation;
(4) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure;
(5) When guests are deemed to be disturbing the peaceful order in the hotel, for example, complaining complaints and requests without reasonable reason in the hotel.
(6) When a person requesting Hotel accommodation is obviously intoxicated and could cause annoyance to other guests or when a person is behaving in such a manner as to be an annoyance to other guests (The Osaka Prefecture Ordinance).
(7) When the Guest is clearly considered to be corresponding to the following ①to③.
① Gang group,gang group semiregular members or gang member related persons and other antisocial forces.
② When a corporate body or other organization where gang groups or gang members control business activities.
③ In a corporate body which has persons relevant to gang menber in its board member.
(8) When the Guest does not observe prohibited actions such as smoking in bed, mischief to the firefighting facilities and other prohibitions of the Use Regulations stipulated by the Hotel (restricted to particulars deemed necessary in order to avoid the causing of fires).
(9) A staying guest is recognized as a member of or related to known organized crime figures.
(10) When guests are deemed to be disturbing the peaceful order in the hotel, for example, complaining complaints and requests without reasonable
(11) When a person who intends to stay is clearly deemed to have no payment capacity.
2. In the case when the Hotel has cancelled the Accommodation Contract in accordance with the preceding Paragraph, the Hotel shall not be entitled to charge the Guest for any of the services in the future during the contractual period which he has not received.
Registration
Article 8 Guests will be required to register the following particulars at the hotel front desk on the day of their stay:
(1) The guest’s name, age, sex, address and occupation. (2) In the case of a foreigner, his/her nationality, passport number, port and date of entry into Japan. (3) Date and scheduled time of departure. (4) Any other information deemed necessary by the hotel. 2 If the guest intends to pay the charges under Article 12 by any means other than currency, such as a voucher or credit card, these must be presented in advance at the time of registration under the preceding paragraph.
(1) The guest’s name, age, sex, address and occupation. (2) In the case of a foreigner, his/her nationality, passport number, port and date of entry into Japan. (3) Date and scheduled time of departure. (4) Any other information deemed necessary by the hotel. 2 If the guest intends to pay the charges under Article 12 by any means other than currency, such as a voucher or credit card, these must be presented in advance at the time of registration under the preceding paragraph.
Occupancy Hours of Guest Rooms
Article9. The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00 p.m. until noon the next day.
However, in the case when the Guest is accommodated continuously, the Guest may occupy it all day long, except for the days of arrival and departure.
2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case, extra charges shall be paid as follows;
(1) Up to 3 p.m. : one fourth of the room charge
(2) Up to 6 p.m. : one half of the room charge
(3) More than 6 p.m. : room charge in full
However, in the case when the Guest is accommodated continuously, the Guest may occupy it all day long, except for the days of arrival and departure.
2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case, extra charges shall be paid as follows;
(1) Up to 3 p.m. : one fourth of the room charge
(2) Up to 6 p.m. : one half of the room charge
(3) More than 6 p.m. : room charge in full
Observance of Use Regulations
Article10. The Guest shall observe the Use Regulation established by the Hotel, which are posted within the premises of the Hotel.
Business Hours
Article 11 The opening hours of the main facilities of our Hotel will be announced in the pamphlets provided, on notices posted in various locations, in the service directories in the guest rooms, etc.
2. The hours set out in the preceding paragraph may be subject to temporary change due to unavoidable circumstances. In such cases, we will notify you by appropriate means.
2. The hours set out in the preceding paragraph may be subject to temporary change due to unavoidable circumstances. In such cases, we will notify you by appropriate means.
Payment of Accommodation Charges
Article 12 The breakdown of the accommodation fees, etc. to be paid by the guest shall be as set forth in Attached Table 1.
2. Payment of accommodation fees, etc. as set forth in the preceding paragraph shall be made at the front desk at the time of the guest's departure or when requested by the hotel in currency or by any other means acceptable to the hotel, such as traveller's cheques, accommodation vouchers or credit cards.
3. Even if the Guest voluntarily does not stay after the Hotel has provided the guest room to the Guest and made it available for use, the accommodation fee will be charged.
2. Payment of accommodation fees, etc. as set forth in the preceding paragraph shall be made at the front desk at the time of the guest's departure or when requested by the hotel in currency or by any other means acceptable to the hotel, such as traveller's cheques, accommodation vouchers or credit cards.
3. Even if the Guest voluntarily does not stay after the Hotel has provided the guest room to the Guest and made it available for use, the accommodation fee will be charged.
Liabilities of the Hotel
Article13. The Hotel shall compensate the Guest for the damage if the Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in case where such damage has been caused due to reasons for which the Hotel is not liable.
2. The Hotel has received the “PASS MARK” (Certificate of excellence of fire Prevention Standard issue by the fire station), furthermore, the Hotel is covered by the Hotel Liability Insurance in order to deal with unexpected fire and/or other disasters.
2. The Hotel has received the “PASS MARK” (Certificate of excellence of fire Prevention Standard issue by the fire station), furthermore, the Hotel is covered by the Hotel Liability Insurance in order to deal with unexpected fire and/or other disasters.
Handling when Unable to Provide Contracted Rooms
Article14. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
2. When arrangement of other accommodation cannot be made notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Hotel cannot provide accommodation due to causes for which the hotel is not liable, the Hotel shall not compensate the Guest.
2. When arrangement of other accommodation cannot be made notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to the reparations. However, when the Hotel cannot provide accommodation due to causes for which the hotel is not liable, the Hotel shall not compensate the Guest.
Handling of Deposited Articles
Article15. The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused to the goods, cash or valuables deposited at the front desk by the Guest, except in the case when this has occurred due to causes of force majeure. However, for cash and valuables, when the Hotel has requested the Guest to report its kind and value but the Guest has failed to do so, the Hotel shall compensate the Guest within the limits of 150,000yen.
2. The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at the front desk. However, for articles of which the kind and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest within the limits of 150,000yen, except in case where loss or damage was caused intentionally or by gross negligence on the part of the hotel.
2. The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is caused, through intention or negligence on the part of the Hotel, to the goods, cash or valuables which are brought into the premises of the Hotel by the Guest but are not deposited at the front desk. However, for articles of which the kind and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest within the limits of 150,000yen, except in case where loss or damage was caused intentionally or by gross negligence on the part of the hotel.
Custody of Baggage and/or Belongings of the Guest
Article16. When the baggage of the Guest is brought into the Hotel before his arrival, the Hotel shall be liable to keep it, only in the case when such a request has been accepted by the Hotel. The baggage shall be handed over to the Guest at the front desk at the time of his check-in.
2. When the baggage or belongings of the Guest is found left after his check-out, and the ownership of the article is confirmed, the Hotel shall inform the owner of the article left and ask for future instructions. When no instruction is given to the Hotel by the owner or when the ownership is not confirmed, the Hotel shall handle it by the Lost and Found Law.
3. The Hotel’s liability in regard to the custody of the Guest’s baggage and belongings in the case of the preceding two Paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the Preceding Article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.
2. When the baggage or belongings of the Guest is found left after his check-out, and the ownership of the article is confirmed, the Hotel shall inform the owner of the article left and ask for future instructions. When no instruction is given to the Hotel by the owner or when the ownership is not confirmed, the Hotel shall handle it by the Lost and Found Law.
3. The Hotel’s liability in regard to the custody of the Guest’s baggage and belongings in the case of the preceding two Paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of the Preceding Article in the case of Paragraph 1, and with the provisions of Paragraph 2 of the same Article in the case of Paragraph 2.
Liabilities in regard to Parking
Article17. The Hotel shall not be liable for the custody of a vehicle of the Guest when the Guest utilizes the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply offers the space for parking, whether the key of the vehicle has been deposited to the Hotel or not. However, the Hotel shall compensate the Guest for the damage caused through intention or negligence on the part of the Hotel in regard to the management of the parking lot.
Liabilities of the Guest
Article18. The Guest shall compensate the Hotel for the damage caused though intention on negligence on the part of the Guest.
Waiver for Computer Communication Services
Article19. Please be aware that Guests are liable for any use of computer communication services from within the Hotel. The Hotel cannot be held liable for any possible damage that may be caused by a systems failure or any other reasons while the computer communication services are being used. In addition, the Guests may be required to compensate the Hotel and third parties for any possible damage caused by acts that we judge to be an inappropriate use of our computer communication systems.
Governing Language
Article20. These terms are provided in both Japanese and English. In case of a discrepancy between the Japanese and English, the Japanese version will take precedence.
Revision of General Terms and Conditions for Hotel Accommodation
Article 21 These Accommodation Contracts may be revised at the discretion of the Hotel. In the event that these Accommodation Contracts are revised, they will be posted in a viewable form on the Hotel's website at least one month prior to the date of revision, and the revised Accommodation Contracts will come into effect at midnight on the date of revision.
